EA strives to provide easy to use products while maintaining excellent customer service. Below are just a few of the many testimonials from our customer base. All testimonials are from true multi-year customers.
“Adding this valuable tool allowed us to dramatically increase our training time, break the training down into small groups or individuals and not have to schedule any more training classes. It greatly reduced the amount of money required to pay election officials to attend class.”
J.R. Perez - Elections Administrator, Fort Bend County, Texas
“The Election Assistant has eliminated ALOT of the phone calls into our office! Giving our polling locations the opportunity to complete a transfer of an active voters address has been great for eliminating those transfer calls into our office on Election Day and giving the office staff the chance to assist the election judges with other issues.”
Traci Betts, Executive Secretary, Jackson County, MO
“One of the concerns I had was how our senior age election judges would accept and adapt to this new system. Most were quick to accept the system, and in many cases, some of those judges who I had expected to be 'problems' with the EA, could not keep their hands off the new equipment. After an election judge training class, one elderly judge even asked if he could take the unit home to practice before the election… In past elections our phones would ring off the hooks with election judges calling in to verify voter information. With the use of the EA, the judges could solve many of those problems on their own without having to call into the office. We also found that voters were much happier, because if they arrived at an incorrect polling place, the judges were able to get them on their way quicker to the correct poll… I am glad I made the decision to provide this product to the Election Judges in my jurisdiction. The judges have been quite pleased with the product, and it has minimized the amount of calls we receive here in the County Clerk's office. I would recommend the Election Assistant product to any Election Official. It definitely improved the efficiency of our Election Day operations in Monroe County.”
Dennis Knobloch, County Clerk, Monroe County, IL
“I feel the EA is very beneficial in the operation of the election. It seems to save time at the polls for the voter. I would highly recommend EA in the conduct of the election.“
Mark Hedrick, County Clerk, St. Francois Co., MO
“It is a life saver for our staff on election day to have the palm pilots at the polls enabling voters to be redirected to their correct polling place without our assistance. “
Richard Struckhoff, County Clerk, Greene County, MO
“I felt I had a back up if our statewide system went down… Less phone calls to the office to check on registered voters and poll workers were able to send people to the correct precincts… The palm pilots really cut down on the phone calls as the judges could look the voters up and tell where they need to go in order to vote if they were in the voting precinct. Very time saving.”
Linda Love, County Clerk, Callaway County, MO
“(The Election Assistants) have cut down on our calls into the office for information significantly and made the transition for voters to their new polls more time efficient.”
Robin Meyers, Deputy Clerk, Clay County, MO
Waiting time for the absentee voters in the clerk’s office was wonderful. We stayed right there with them instead of taking their cards back to our desks and having them wait while we waited for the MCVR system to come up. Stopped some of the cell phone calls the election judges made on Election Day.”
Mary Cain, County Clerk, Cedar County, MO
“The Election Judges loved them; it reduced my volume of calls tremendously.”
Saundra Bloom, Elections Administrator, Howard County, TX
“The judges loved having quick access to the voter files without having to call and get a busy signal. Some of those same judges have since purchased palm pilots for personal use. By using the Election Assistant, we have saved money on the amount of time used on the cell phones because they can answer most of the questions with the Election Assistant.”
Kay Brown, County Clerk, Christian County, MO
“(The Election Assistant) helped to reduce call volume at the main office because the voters were being processed at the polls; it helped to speed up the lines at the polling place and reduced the number of provisional ballots.”
Jim O’Toole, Former Democratic Director, City of Saint Louis
“This solution is fairly easy to train. Generally people who are unfamiliar with the Palm technology are able to adapt to the device and learn how to get the information they need.“
Judy Brown, General Registrar, Loudoun County, VA
“Well worth the purchase! Very handy.”
Barbara Middleton, County Clerk, Polk County, TX
“When our EA said she was buying the Palm Pilots I was totally against it. I thought she had lost her mind. I did not think our Election Judges would be able to use them or they would play with them and get them messed up. Boy, was I wrong! They were really simple to use and easy to correct any problems when the Judge got them messed up. They saved our office a lot of phone calls and the Election Judges really liked and appreciated them. Thank you very much.”